Research Operations (ResearchOps) Manager

Manages research infrastructure, processes, and governance to support scalable and efficient research operations across organizations.

Career Overview

Growth Outlook: Very High

A Research Operations Manager builds and manages systems that enable research teams to operate efficiently and at scale. Responsibilities include managing participant recruitment systems, research repositories, compliance processes, budgeting, vendor coordination, and workflow standardization. Work spans technology companies, product organizations, research consultancies, and large enterprises. Tools include research management platforms, CRM systems, documentation tools, and compliance frameworks. Employment environments include UX research teams, innovation labs, and corporate research departments. Increasing scale of research in product-driven organizations drives very strong global demand.

Top Skills

  • Operations management
  • Research governance
  • Workflow design
  • Vendor management
  • Data organization
  • Compliance awareness
  • Budget management
  • Cross-team coordination
  • Documentation systems

Education Pathway

  • Commerce/Humanities
  • Bachelor’s in Business Administration
  • Psychology
  • Media Studies
  • or Research Methods
  • Master’s in Business Operations
  • UX Research
  • or Management (optional)
  • Specialization in research operations and governance
  • Portfolio of research operations systems
  • Internship in research teams or product organizations

Suggested UG Degrees

  • BBA Business Administration
  • BA Psychology
  • BA Media Studies
  • BBA Operations

PG / Advancement Options

  • MBA Operations
  • MSc UX Research
  • MSc Management

Also Known As

  • Research Operations Manager
  • UX Research Operations Lead
  • Research Program Manager
  • Insights Operations Manager
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